Junior Technical Support Engineer
HYS Enterprise
- Місто:
- Одеса
- Формат:
- повний remote
- Рівень:
- junior
- Джерело:
- jobs.dou.ua
Що робити
- Monitor application error messages and investigate issues daily;
- Perform monthly monitoring activities and system health checks;
- Install, update, and maintain system environments;
- Process initial Service Change Requests and escalate them to the appropriate support level when necessary;
- Troubleshoot incidents related to software configuration, system functionality, and installations;
Що очікуємо
- Practical understanding of Windows and/or Linux installation and configuration;
- Basic knowledge of firewall configuration, web server concepts (IIS), TCP/IP, and other network protocols;
- Understanding of deployment processes and the Software Development Life Cycle (SDLC);
- Analytical thinking and attention to detail;
- Strong written and verbal English communication skills;
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