Junior/Middle Customer Success Manager (Account Manager)
- Рівень:
- junior
- Джерело:
- djinni.co
Що робити
- Build and maintain strong, long-lasting client relationships
- Collect workload and forecasting information from clients
- Understand the needs and priorities of the customer to develop upsell cases
- Take care of the account data accuracy and documentation
- Collect regular client feedback and ensure a high level of satisfaction throughout the service lifecycle
Що очікуємо
- 2+ years as Success or Account Manager in an IT outsourcing company
- Understanding of SDLC
- C1 English level or above
- “Troubleshooter” attitude
- Optimist, strong communication skills
Що пропонуємо
- Budget for Medical Insurance
- Budget for Wellbeing
- Paid vacation
- Paid sick leaves
- “Synebo talk” internal educational program
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