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Junior IT Support Specialist

Fineline-global
Рівень:
junior
Джерело:
djinni.co
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Що робити

  • Provide first-line IT support for employees in Ukraine.
  • Provide first-line support for hardware, Windows, Microsoft 365, Outlook, Teams, VPN, and standard company applications.
  • Record, manage, and follow up on support requests through the Helpdesk system.
  • Prepare and configure laptops and user accounts for new employees.
  • Support onboarding and offboarding processes in cooperation with HR and hiring managers.

Що очікуємо

  • Current residence in Ukraine.
  • Basic knowledge of Windows 10/11 administration and troubleshooting.
  • Familiarity with Microsoft 365 applications, particularly Outlook and Teams.
  • Understanding computer hardware, user accounts, permissions, networking, and VPN connectivity.
  • Ability to install and configure standard business applications.

Що пропонуємо

  • Remote work and company-provided technical equipment.
  • A unique opportunity for professional growth in an international environment.
  • Long-term stable position with meaningful impact.
  • Collaborative and professional team environment.
  • Company-sponsored English lessons.

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