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Junior Customer Support Specialist

Рівень:: junior
Джерело:: djinni.co

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Що робити

Communication with clients via chats, e-mail, and calls;
Respond to customer queries promptly and accurately (24/7 service);
Follow up with customers to ensure prompt issue resolution;
Collect and analyze customer feedback to assess satisfaction.

Що очікуємо

Good English communication skills (both written and spoken);
A strong passion for starting a career in IT and a genuine eagerness to learn fast;
Basic computer skills and quick adaptability to new tools;
Ability to stay calm and find solutions in different situations;
Good time management and teamwork skills.

Що пропонуємо

Comfortable work environment, remote work;
The work schedule consists of 5 shifts per week, each lasting 8 hours, with 2 days off according to the schedule — a shift schedule created on a monthly basis, which may include morning, evening, and night shifts;
Paid vacation and sick leave;
Payment for psychologist services;
Healthcare insurance and gym;

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