IT Support / NOC Engineer (with French language)
Langate
- Формат:
- повний remote
- Джерело:
- jobs.dou.ua
Що робити
- Handle L1/L2 technical support requests for business users and client environments. Monitor customer infrastructure, cloud systems, servers, endpoints.
- Administer and troubleshoot Microsoft 365 services, including Exchange Online, Teams, Intune, Entra ID / Azure AD, and user access issues.
- Support Windows desktop, Windows Server, basic Mac OS.
- Work with Active Directory, DNS, DHCP, TCP/IP, VPN, remote desktop tools, and common network troubleshooting scenarios.
- Support security and endpoint protection tools such as Microsoft Defender, Bitdefender, Sophos or similar solutions.
Що очікуємо
- Strong experience in MSP, NOC, remote IT support, or outsourced infrastructure support.
- Good practical knowledge of Microsoft 365 administration: Exchange, Teams, Intune, Entra ID / Azure AD.
- Experience with Windows Server and Windows desktop support.
- Understanding of networking fundamentals: DNS, DHCP, TCP/IP, firewalls, VPNs, routers, switches.
- Experience with remote support tools such as TeamViewer, ScreenConnect or similar.
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