IT Support Engineer (5082)
Ciklum
- Місто:
- Львів
- Формат:
- повний remote
- Джерело:
- jobs.dou.ua
Що робити
- Respond to customers’ request (in quick and efficient manner)
- Service Desk management
- Understand and analyze customers’ problem, find appropriate and acceptable solutions
- Help to solve most problems directly otherwise escalate the issues through our ticket system to developers and next support level
- Check the status of the problem until it is solved
Що очікуємо
- Basic technical background (Basic IT education, courses will be a plus)
- Familiarity with Active Directory, Exchange Server, SQL Server, Windows Server
- Experienced user in PC based computer systems
- Understand and analyze requests, react quickly
- Excellent English, both written and speaking skills are required
Схожі вакансії
З блогу Trackr
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