Customer/Technical Support
- Джерело:
- djinni.co
Що робити
- Handle technical requests from clients, operators, and internal teams.
- Investigate, reproduce, and troubleshoot slot game issues.
- Analyze logs, game sessions, and technical identifiers.
- Verify game functionality on desktop and mobile.
- Create bug reports and verify fixes.
Що очікуємо
- 2+ years of experience in QA, Technical Support, Application Support, or similar.
- Understanding of software testing and client-server architecture.
- Experience with defect investigation and bug reporting.
- Basic knowledge of HTTP/HTTPS and SQL.
- Experience with REST APIs and Postman.
Що пропонуємо
- Experience in iGaming, online casino, or slot provider products.
- Knowledge of casino/game provider or aggregator integrations.
- Experience with Kibana, Grafana, Sentry, Datadog, or similar tools.
- Understanding of microservices and production incident investigation.
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