JustMarkets Tech is an international broker with its own fintech platform. We’ve been on the market for 13 years, serve clients in 160+ countries, and have a team of 700+ people worldwide.
We’re growing and looking for a Junior Customer Support Representative with some of customer-facing experience who wants to develop in an international fintech environment.
What you’ll do
Support English-speaking clients via chat, email and callbacks
Understand customer needs and provide clear, helpful answers
Resolve requests using internal tools and processes
Keep customer information accurate and up to date
Suggest improvements when you see a better way to work
You’ll be a good fit if
You have some of experience in a customer-facing role — support, retail, hospitality, sales, tutoring, volunteering, or similar
Your spoken English is B2 or higher
You communicate clearly and approach people with empathy and patience
You’re attentive, reliable, and quick to learn
You’re comfortable with digital tools and want to grow professionally
We’d especially love to meet people who
Naturally take ownership and enjoy helping others grow
or
Are interested in AI tools, automation and smarter ways to improve support workflows and team operations
What we offer
Remote work
Structured onboarding and mentoring
Real growth opportunities within support, operations, and back-office teams
Medical insurance after probation
Compensation for professional courses and English lessons
Gym membership or sports equipment reimbursement
10 paid sick-leave shifts and 160 paid vacation hours per year
Support with private entrepreneur setup and tax compensation
If you enjoy working with people, already have some customer-facing experience, and want to keep learning and growing with an international team, we’d love to meet you.
