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Customer Support

Зарплата:
$800 - $1 000 на місяць
Джерело:
djinni.co
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Що робити

  • Provide customer support to players via live chat.
  • Respond to player inquiries, requests, and complaints in a timely and professional manner.
  • Assist players with issues related to the platform.
  • Use CRM systems and support tools to manage customer inquiries.
  • Handle multiple conversations simultaneously while maintaining high service quality.

Що очікуємо

  • Experience: Previous experience in Customer Support is required. At least 1 year of experience in the iGaming industry is preferred.
  • English: Intermediate level (B1) or higher, with the ability to communicate with players in chat and write clearly and accurately without relying on translation tools.
  • CRM and Support Tools: Experience working with CRM systems, live chat platforms, and ticketing systems.
  • Multitasking: Ability to handle multiple chats simultaneously, respond quickly to inquiries, and remain efficient during periods of high workload.
  • Communication Skills: Strong written communication skills and the ability to explain information clearly and politely.

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