Customer Support Agent
- Джерело:
- djinni.co
Що робити
- ▪️ Handle customer inquiries via Live Chat and Email.
- ▪️ Assist players with registration, account-related questions, and website navigation.
- ▪️ Support customers with deposits, withdrawals, bonuses, and promotions.
- ▪️ Investigate and resolve player issues in a timely manner, escalating complex cases to the relevant departments when necessary.
- ▪️ Use CRM systems to maintain accurate records of customer interactions.
Що очікуємо
- If you enjoy communicating with people, know how to handle challenging situations, and are interested in developing your career in the online entertainment industry, we would be happy to meet you.
- Your main responsibility will be to provide high-quality support to players, promptly assist with their inquiries, and ensure a positive customer experience.
Що пропонуємо
- ▪️ Full-time employment.
- ▪️ Fully remote work.
- ▪️ Flexible shift schedule, including night shifts and weekends.
- ▪️ Competitive salary.
- ▪️ Performance-based bonuses and additional incentives.
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