Customer Success Manager
- Джерело:
- djinni.co
Що робити
- Serve as the main point of contact between your assigned schools and the development team, working directly with school leadership, administrators and staff
- Conduct business analysis: write user stories, requirements, mock-ups and wireframes based on school input
- Use ClassOwl's full module set (SIS, LMS, ERP) to identify where a school could get more value
- Manage school relationships with a focus on retention and deepening ClassOwl adoption the long-term goal is for schools to retire competing systems in favor of ClassOwl
- Prioritize requests across multiple schools independently
Що пропонуємо
- German at B2 or higher will be a strong bonus, as our schools are in Switzerland
- Experience in the education sector
- Business analysis experience
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