Customer Specialist - Seasonal
- Зарплата:
- $800 - $900 на місяць
- Джерело:
- djinni.co
Що робити
- Provide customer support via email
- Resolve customer complaints, requests, and technical or billing questions
- Assist with licenses, activations, promotions, sales, returns, and refunds
- Identify customer needs and recommend the right solutions
- Explain product benefits and help turn potential customers into paying customers
Що очікуємо
- Strong written English — clear, polite, and professional communication
- Customer-oriented mindset, comfortable handling complaints and challenging conversations
- Good problem-solving and analytical skills to identify needs and provide relevant solutions
- Ability to handle technical, billing, licensing, activation, promotion, return, and refund requests
- Basic technical aptitude and willingness to learn the product, support procedures, and internal tools
Що пропонуємо
- Previous customer support experience (chat, email, or ticketing systems)
- Experience supporting SaaS, software, e-commerce, or other digital products
- Familiarity with CRM, help desk, or customer support platforms
- Experience with sales, retention, or explaining product benefits to potential customers
- Working conditions
Схожі вакансії
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