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Customer Service Specialist

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djinni.co
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Computer Gamer? Join Our Customer Operations Team!

We’re looking for people who perform like gamers: fast, focused, competitive, and disciplined.

Some of our top performers genuinely love computer games — not because they play during work, but because the skills translate perfectly:

speed

focus

pattern recognition

consistency

performance under pressure

This is a full-time, written Customer Operations rolesupporting Western / German companies, where your output is clearly measured and your results speak for themselves.

If you like measurable goals, improving your «stats,» and mastering systems — you’ll feel at home here.

What You’ll Do:

1. Customer Operations (Written Support)

Handle written customer support requests

Work fast, accurately, and consistently

Follow clear processes and instructions

Resolve repetitive tasks efficiently — and get better at them over time

2. Performance & Focus

Work in a results-driven environment with clear targets

Stay focused for long periods without losing quality

Treat your workday like a performance session — output matters

Continuously optimize how you work to become faster and better

3. Quality & English Writing

Write clear, professional responses in strong English

Follow tone-of-voice and guidelines precisely

Maintain quality even at high speed

We Want People Who

⚡ Are extremely fast on a computer

🏆 Enjoy competition and measurable goals

🎮 Genuinely like computer games (many top performers do)

🧠 Can stay focused for long periods

🔁 Aren’t scared of repetitive tasks — you master them

✍️ Have very strong written English

⏱️ Are ready to work at least 40 hours per week

Nice to Have (Not Required)

🎓 Academic background (Performance matters more than your degree — everyone gets a real shot here.)

Your First Month (Onboarding Targets)

Transparency matters. These are your onboarding targets — designed to help you ramp up steadily:

Week 1: ~50 closed tickets

Week 2: ~100 closed tickets

Week 3: ~200 closed tickets

Week 4: ~250 closed tickets

The goal is progress, not perfection. Speed ​​and confidence will come as you learn the tools, workflows, and patterns.

You won’t be on your own:

You’ll have daily support from a buddy (who's already hitting those targets)

Your team lead will check in regularly and help remove blockers

Questions are expected — especially in the first weeks

If you’re improving week over week, you’re on track!

What You Get

💰 Salary: €750 / month for the first month (with a performance-based review afterwards)

🏠 Fully remote work

⏳ Flexible working hours — plan your own schedule

🤝 No micromanagement — results matter, not excuses

🚀 A real career in Customer Operations

📈 Fast growth for high performers

🌍 Experience working with Western / German companies

Sound like you? Then apply now!

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