Customer Service Engineer (L3)
Невідома компанія
- Джерело:
- djinni.co
Що робити
- Act as a bridge between technical teams and the client, ensuring mutually beneficial collaboration
- Troubleshoot and resolve advanced problems involving servers, networks, storage, and cloud environments
- Analyze customer requirements and assist in designing robust, scalable infrastructure solutions
- Align proposed solutions with the client, clearly explaining technical parameters and trade-offs using best practices
- Coordinate and oversee the full internal workflow related to orders, ensuring effective communication with customers and technical teams at all stages
Що очікуємо
- Experience in IT infrastructure (hosting, cloud, data centers, CDN)
- Deep understanding of:
- Server hardware (CPU, RAM, storage, RAID, GPU)
- Linux-based systems (strongly preferred)
- Networking fundamentals (TCP/IP, routing, firewalls, load balancing)
Що пропонуємо
- Competitive payment
- Opportunity to work from any place in Europe (we provide technical support)
- 25 working days for rest annually, and also paid sick leaves
- Different benefits: lunches, insurance, English courses, corporate activities and gifts. Also, we actively support brave Armed Forces of Ukraine soldiers and donate to their needs together
- Let’s stay strong!
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