Customer Service Engineer (L3)
Dataweb Global Group, за кордоном
- Формат:
- повний remote
- Джерело:
- jobs.dou.ua
Що робити
- Act as a bridge between technical teams and the client, ensuring mutually beneficial collaboration
- Troubleshoot and resolve advanced problems involving servers, networks, storage, and cloud environments
- Analyze customer requirements and assist in designing robust, scalable infrastructure solutions
- Align proposed solutions with the client, clearly explaining technical parameters and trade-offs using best practices
- Coordinate and oversee the full internal workflow related to orders, ensuring effective communication with customers and technical teams at all stages
Що очікуємо
- Experience in IT infrastructure (hosting, cloud, data centers, CDN)
- Deep understanding of:
- Server hardware (CPU, RAM, storage, RAID, GPU)
- Linux-based systems (strongly preferred)
- Networking fundamentals (TCP/IP, routing, firewalls, load balancing)
Схожі вакансії
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