Customer Experience Analyst
TechMagic, Київ, Львів, Краків (Польща)
- Формат:
- повний remote
- Джерело:
- jobs.dou.ua
Що робити
- Platform Architecture & Enterprise Deployment
- QA troubleshooting of complex implementations and playbook establishment
- Ensure data governance and taxonomy consistency across the enterprise
- Own data pipelines and make integrity decisions
- Platform Innovation Pipeline & Global Rollout
Що очікуємо
- 3+ years of experience combining business and technology (CX, analytics, or platform roles)
- Minimum 2 years deploying Qualtrics for enterprise clients
- XM Discover expertise: building and maintaining categorization, sentiment, and journey models
- XM metrics mastery: NPS, CSAT, CES, Sentiment enrichment, Effort scoring, and designing frameworks around them
- Experience with dashboards, ticketing, and categorization models
Схожі вакансії
З блогу Trackr
Усі статті →
Знайдено через trackr.help/jobs · Канал: @trackrhelp · Бот для персональних сповіщень: @trackrhelpBot