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CRM Team Lead (iGaming)

Рівень:
lead
Джерело:
djinni.co
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Що робити

  • Develop and implement retention strategies to increase player engagement, loyalty, and lifetime value (LTV).
  • Plan, launch, and optimize CRM campaigns for different player segments.
  • Build and manage player segmentation based on behavior, activity, deposits, and engagement.
  • Develop and execute reactivation campaigns for inactive and churn-risk players.
  • Work with communication channels such as email, SMS, push notifications, and in-app messaging.

Що очікуємо

  • Proven experience as a Retention Manager, CRM Manager, or in a similar role within iGaming, online casino, or betting.
  • Understanding of player lifecycle management, retention strategies, and reactivation mechanics.
  • Experience with CRM platforms and marketing automation tools.
  • Strong analytical skills and experience working with retention KPIs.
  • Knowledge of player segmentation, personalization, and campaign optimization.

Що пропонуємо

  • The opportunity to work with established iGaming products and multiple brands.
  • A dynamic environment with a focus on performance and measurable results.
  • Competitive compensation based on experience.
  • Professional growth and the opportunity to influence retention strategy.
  • Collaboration with an experienced team of iGaming professionals.

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