Chargeback and Risk Analyst

Що робити

• Win your disputes. Review incoming credit and debit card chargebacks and respond to payment providers on time to maximize win rates.
• Build strong cases. Prepare and maintain thorough documentation for every representment.
• Watch for fraud. Check fraud alerts and vendor risk systems every day to spot potentially fraudulent transactions.
• Make our defenses smarter. Work with Product and Data teams to improve fraud monitoring and risk mitigation programs.
• Keep partners and clients in the loop. Stay in regular contact about the dispute and chargeback process.