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Business Applications Support Specialist

Джерело:
djinni.co
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Що робити

  • Support and management of the corporate customer communication platform:
  • Set up dedicated email accounts for customers.
  • Automation rules configuration.
  • Reports configuration and delivery.
  • Monitoring and prioritization of new tickets

Що очікуємо

  • English B2+ (Upper-Intermediate).
  • Solid knowledge of business and task management platforms (e.g., Jira, Zendesk, ClickUp) will be an advantage, as well as experience as a user or support representative.
  • Basic understanding of CRM system structures.
  • Proficiency in office applications (Word, Excel, Google Docs) will be an advantage.
  • Desire to learn new technology and ability to consume significant volumes of new information (position requires extensive training).

Що пропонуємо

  • Paid vacation and sick leave.
  • Healthcare insurance and gym.
  • Access to professional psychological consultations to support your well-being.
  • We provide a corporate English tutor to help you level up your communication skills for international projects.
  • Training and useful experience.

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