Business Analyst
- Джерело:
- djinni.co
Що робити
- Learn the system deeply and fast. This comes first: you need to study the platform until you can judge requests and make calls on your own, without escalating routine decisions.
- Maintain clear documentation, including diagrams.
- Own the intake pipeline: every request from operations and from our AI tooling passes through you before it reaches a developer.
- Triage and prioritize independently: you'll receive a high volume of requests and the team can't work on everything, so you decide what's a real issue, what to merge, and what to reject, on your own judgment.
- Evaluate AI-generated tickets critically: a large share of requests come from AI tools. You separate genuine defects from noise, rewrite the real ones into proper tickets, and feed problems back to improve the tooling rather than dismissing it.
Що очікуємо
- 2+ years as a Business Analyst in IT with international / American companies.
- Strong written and verbal English (C1+): daily communication with the US office.
- Decisive and comfortable saying no: able to close or reject requests on your own judgment without escalating every call.
- Open-minded and comfortable with ambiguity, shifting priorities, high request volume, and a fast pace.
- Proactive, self-directed, and reliable across multiple workstreams.
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