Atlassian Engineer
SPRIBE
- Формат:
- повний remote
- Джерело:
- jobs.dou.ua
Що робити
- Own the design, configuration and continuous improvement of our service management platform, currently Atlassian Cloud (Jira, JSM, Confluence).
- Design and maintain multi-team projects, workflows, request types, screens, fields and schemes.
- Implement and improve ITSM processes, queues, SLAs and approvals together with the Incident Manager, Service Manager and other process owners.
- Build and maintain the CMDB / asset model and the customer portal.
- Develop automations and integrations with our monitoring, source control and communication tools.
Що очікуємо
- 4+ years of experience administering or architecting a service management platform at scale (Jira and Jira Service Management preferred).
- Strong workflow configuration skills, including conditions, validators and post functions, and advanced query languages such as JQL.
- Solid understanding of ITSM processes: incident, problem and change management.
- Experience with REST APIs, webhooks and integrations with third-party services.
- Scripting experience for bulk configuration changes and audits.
Що пропонуємо
- Generous paid time off
- Enjoy 26 business days of paid vacation annually, plus 7 days off— because we value your well-being and work-life balance.
- Top-tier equipment
- We provide and deliver all necessary corporate hardware so you can start strong from day one.
- Health & wellness support
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