Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leveraging its proprietary technology, Playtech delivers innovative products and services to ensure a safe, engaging and entertaining gaming experience.
As the gaming industry’s leading technology company, it combines business intelligence-driven software, services, content, and platform technology to drive excellence and innovation across the sector. Read more about who we are and what we do here: www.playtechpeople.com and www.playtech.com
Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Embracing differences and maintaining transparency in our processes is the core of Playtech’s overall commitment to responsible business practices.
Ready to level up your career?
We are seeking a highly organised and proactive AI Project, Governance & Operations Manager to play a central role in delivering Playtech’s AI programme. Fast-paced and high-impact, the role offers strong visibility and the opportunity to contribute directly to the success of our AI initiatives.
Job Description
Your Influential Mission: You Will...
Be responsible for delivery and operations by:
Coordinating AI tool assessments through the approval pipeline, working with AI Committee gatekeepers and requesters to drive progress to approval.
Coordinating meetings with governance stakeholders and business teams to progress AI initiatives, assessments, and alignment.
Maintaining assessment documentation, project trackers, AI tool registers, and risk reports to keep records accurate and up to date.
Supporting vendor onboarding, including NDAs, account setup, and technical configuration in line with IT, Data Protection, Legal, and Security requirements.
Managing AI Committee and programme logistics, including scheduling, agenda planning, documentation, and minute-taking.
Maintaining the AI workstream action log and following up on outstanding items between meetings.
Supporting business units in defining tool and licence needs and coordinating access to ensure employees receive the required tools.
Partnering with licensing and IT teams to manage workspace setup, onboarding, access provisioning, and issue resolution or escalation.
Maintaining accurate records of licence allocations, uptake, and prioritisation across the AI portfolio.
Be accountable for POC & sandbox delivery by:
Supporting proof of concept delivery, including setup, participant communication, access provisioning, progress tracking, and feedback collection.
Coordinating adoption and usage data across tools, and producing summaries, reports, and surveys to support ROI analysis.
Managing the sandbox and playground process end-to-end, including intake, approval, setup, access, and user guidance.
Support budget tracking and procurement processes by:
Working with Procurement to onboard new suppliers, coordinating documentation, and supporting setup.
Raising purchase orders, tracking approvals, and following up with Finance and Procurement teams.
Reconciling invoices against licences and maintaining accurate spend records.
Supporting budget tracking and reporting against the annual budget.
Lead communications and community engagement by:
Acting as the first point of contact for AI tool queries, access, eligibility, guidance, and sandbox requests
Writing and distributing AI communications, including updates, news, training announcements, and programme insights
Managing AI Teams channels, including setup, administration, recordings, and moderation
Coordinating Show & Tell sessions and training events, including scheduling, logistics, and follow-ups
Coordinating content for the company-wide AI newsletter
Maintaining Confluence and Playtech Home AI pages, ensur
