Account Manager
- Джерело:
- djinni.co
Що робити
- Manage the full lifecycle of merchant onboarding - from application submission and document preparation to account approval and go-live.
- Act as the primary point of contact for merchants, providers, and internal teams, ensuring clear communication and timely updates.
- Oversee KYC/AML documentation and compliance processes, ensuring accuracy and adherence to regulatory requirements.
- Coordinate payment integrations: manage provider credentials, liaise with tech teams, and ensure successful launches of payment solutions.
- Maintain up-to-date records in CRM and project management tools, providing regular reporting on client status and progress.
Що очікуємо
- Minimum 2 years of experience as an Account Manager or in a similar client-facing role in payments, fintech.
- Knowledge of KYC and compliance procedures is essential.
- Strong analytical skills with the ability to interpret data and provide insights.
- Highly organised, with the ability to manage multiple priorities while maintaining excellent client service.
- Ability to understand client business models, oversee website-related aspects.
Що пропонуємо
- Fully remote or office in Lisbon.
- Competitive salary in USD.
- Flexible work schedule.
- 24 annual leave days and 10 paid sick leave days.
- No micromanagement - we trust you to deliver results.
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