Account Manager
- Джерело:
- djinni.co
Що робити
- Client Support: Provide prompt, effective support via chat (and occasional video calls when needed) aligned with company standards.
- Onboarding: Onboard new clients, walk them through our service, set proper expectations, and build trust from day one.
- Account Management: Deliver and manage ad accounts, handle appeals, monitor statuses/spend, and manage ID reviews.
- Troubleshooting: Resolve account issues, bans, unlocks, and proxy errors, keeping clients in the loop throughout the process.
- Client Growth: Identify upsell and cross-sell opportunities, and actively support the retention of existing clients.
Що очікуємо
- Experience: A solid background in affiliate marketing or media buying is a must.
Що пропонуємо
- Remote: Work from anywhere in the world.
- Sick Leaves: 10 paid sick days.
- Schedule: 10:00–19:00 or 11:00–20:00 (Kyiv time).
- Education: English classes covered by the company.
- Professional Growth: Opportunities to attend industry conferences worldwide.
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