We are looking for a strong Technical Specialist to bring order to our Zoho ecosystem from scratch, automate cross-departmental processes, and integrate our systems with external platforms. You will work directly with the CEO and have full technical ownership of your decisions. It is a long-term remote position.
What we are looking for • Deep hands-on experience with the Zoho product suite (Zoho CRM, SalesIQ, etc.). • Proven track Record of setting up complex triggers, automations, and lead distribution logic. • Strong ability to build CRM-to-CRM integrations via API or native connectors. • Readiness to gather requirements independently from scratch, as there is currently no existing documentation. • Detail-oriented specialist without sacrificing delivery speed. • Driven by a genuine interest in technology and automation. • Proactive mindset: ready to attend weekly meetings with department heads and propose process improvements. • Practical approach: comfortable building a clean integration from scratch if it is faster than troubleshooting old setups.
What You Will Build and Solve in the First 90 Days • For Sales: Rewrite event and trigger logic, and fix team capacity issues (e.g., preventing 10 meetings from dropping onto a single sales representative). • For Marketing: Complete the system health check for lead routing and transfer from the CRM. • For Support: Set up automated responses for ticket intake and dynamic status updates based on the issue type. • For HR: Optimize operations and configure the Zoho suite for internal HR processes. • Integrations: Connect our CRM with our clients' systems, including HubSpot, Salesforce, GoHighLevel (GHL), and Real Simple. • Innovation: Implement an AI agent to analyze and evaluate sales team calls.
A Typical Workday • Prioritizing tasks from the Jira backlog or incoming Slack requests. • Gathering requirements and documenting the scope for specific departmental needs. • Configuring Zoho, testing live integrations, and performing CRM health checks. • Collaborating with the team: you will have direct support from Serhiy, our developer, who can guide you through our system nuances.
What you get
Format: Full-time, fully remote.
High autonomy, ownership of the ecosystem, and zero bureaucracy.
B2B Contract: Official, secure, and compliance-friendly cooperation.
Impact & Scale: A unique opportunity to steer our product architecture and scale processes in a fast-paced startup where your contributions have immediate visibility.
Horizontal & Vertical Growth: Flexibility to pivot or promote into other departments (Development, Marketing, Product) if your career interests evolve.
