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VIP Support Manager (Polish language)

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Формат:: повний remote
Джерело:: jobs.dou.ua

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Що робити

Provide daily support to VIP clients via email and WhatsApp;
Handle VIP client requests related to financial transactions, betting, gaming activity, and general information;
Act as the main point of contact for VIP clients regarding all questions and issues;
Understand the needs of the target audience and how clients interact with the company’s products;
Represent the company professionally and provide clients with complete information about products and offers;

Що очікуємо

Polish language proficiency is mandatory: B1 level or higher. The key requirement is the ability to confidently read and communicate with clients in writing;
Confident command of English;
At least 2 years of experience working with VIP clients;
Experience in client support and customer relationship management;
Excellent communication and organisational skills;

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