Trainee/Junior System Administrator
- Рівень:
- junior
- Джерело:
- djinni.co
Що робити
- Handling and triaging tickets in the task-tracking system, clarifying details with users, and classifying requests by priority.
- Providing basic user support and timely assistance with everyday technical issues related to software, peripherals, and access permissions.
- Installing and configuring operating systems, drivers, basic software, and connecting equipment for new employees.
- Creating user accounts according to established procedures, resetting passwords, and granting basic access permissions.
- Maintaining IT equipment records and updating instructions in the internal knowledge base.
Що очікуємо
- 0–1 year of experience in IT support or system administration (or after courses).
- Basic knowledge of operating system installation and configuration.
- Experience working with MikroTik or Ubiquiti equipment.
- Understanding of networking principles and network protocols.
- Experience working with mobile devices (Android/iOS).
Що пропонуємо
- Working hours: 10:00 AM to 7:00 PM (including a 1-hour lunch break).
- Paid vacation: 20 working days per year and 10 paid sick days per year.
- English lessons with a native speaker and interactive sessions (exercises, quizzes, and games).
- Performance reviews and rewards based on contribution and results.
- Corporate sessions with a psychologist and support for an open feedback culture.
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