Tier 1 Technical Support Engineer
GeeksForLess Inc.
- Формат:
- повний remote
- Джерело:
- jobs.dou.ua
Що робити
- Installation, configuration and finetune products remote and on-site.
- Working with customers to ensure full deployment and support.
- Create supporting documentation for customers
- Provide Tier1-2 support — include deep investigation, provide workaround to various problems while meeting SLAs.
- Working closely with the SoC, Research and Development teams to ensure quick resolution
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