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Technical Support Engineer (iGaming Provider)

Джерело:
djinni.co
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Що робити

  • Provide technical support to partners during integration and post-launch;
  • Troubleshoot integration issues and investigate technical incidents;
  • Work closely with operators, aggregators, and internal development teams;
  • Support new game launches and ensure stable production releases;
  • Analyze logs, API responses, and integration behaviour to identify problems;

Що очікуємо

  • 3+ years of experience in technical support, integrations, or game integrations within the iGaming industry;
  • Experience working on the provider side and communicating with operators, aggregators, or gaming platforms;
  • Strong understanding of APIs, REST, JSON, integration flows, logs, network basics, and troubleshooting;
  • Experience supporting integrations from technical setup through successful go-live;
  • Understanding of game lifecycle, transactions, game rounds, and game logic;

Що пропонуємо

  • Compensation: competitive salary;
  • Tech tools: modern technical equipment;
  • Time Off: 20 vacation days, 10 sick days annually;
  • Work-Life Balance: flexible remote, options without time tracking;
  • Language Learning: reimbursement for foreign language courses;

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