Technical Support and Solutions Engineer
- Джерело:
- djinni.co
Що робити
- Technical Support & Troubleshooting
- Investigate and resolve technical support requests, from basic configuration issues to complex technical incidents (Tier 1–3).
- Troubleshoot Linux-based servers, applications, and services.
- Analyze application logs, system errors, and backend processes to identify root causes.
- Diagnose networking issues involving TCP/IP, DNS, HTTP/HTTPS, and connectivity.
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