Technical Support and Operations Specialist (Telehealth)
ttime.men
- Джерело:
- djinni.co
Що робити
- Technical Support & Escalations
- Handle complex support cases escalated by the support team
- Speak with customers by phone when needed
- Investigate operational issues across multiple systems
- Coordinate with developers when technical fixes are required
Що очікуємо
- Fluent spoken and written English
- Comfortable speaking with U.S. customers by phone
- Strong technical problem-solving skills
- Experience with CRM systems
- Experience with automation tools such as Make, Zapier, APIs, AI workflows, or similar
Що пропонуємо
- Experience in telehealth or healthcare operations
- Basic SQL or scripting knowledge
- Experience working alongside engineering teams
- Success Metrics
- Resolution time for complex cases
Схожі вакансії
Technical Operations Engineer (Technical Support)UPTARGET, Черкаси, за кордономremote
Customer Support Representative (US Market | Evening Shift)WiserBrandremote- Affiliate Operations SpecialistGarage Team
- Support SpecialistPocketGuard$700 - $900 на місяць
- Node.js / NestJS Architect (System Design) - AI Operations PlatformNew Wave Devs$4 000 - $6 000 на місяць
З блогу Trackr
Усі статті →
Знайдено через trackr.help/jobs · Канал: @trackrhelp · Бот для персональних сповіщень: @trackrhelpBot