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Customer Support Representative (US Market | Evening Shift)

WiserBrand
Формат:
повний remote
Джерело:
jobs.dou.ua
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Що робити

  • Communicating with customers via phone, chat, and email
  • Managing support tickets and ensuring timely resolution
  • Handling calls with customers and vendors
  • Providing high-quality service and maintaining customer satisfaction
  • Collaborating closely with the US Customer Care team

Що очікуємо

  • Advanced (C1) spoken and written English
  • 1+ year of experience in Customer Support/Customer Care, with mandatory phone-based communication experience
  • Proven ability to confidently and clearly communicate with customers in real-time via phone calls
  • Client-oriented mindset
  • Ability to handle stressful situations calmly and professionally

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