Join JustMarkets — a Global CFD Broker — as a Customer Support Specialist, while working closely with our clients to ensure they receive the right products and will have an opportunity to deep dive in the world of investment.
If you want a fast-growing industry, flexible work, and a role where you actually learn — this is it. Good English, clear communication, and curiosity matter most.
Work from anywhere. Grow with a supportive team. Stay close to investment trends (even if you’re new to them).
What you’ll do
Support English-speaking customers via chats, emails and callbacks
Explain things in a clear and friendly way
Solve issues using well-documented processes (and team support)
Keep customer info updated and accurate
Suggest improvements when you see ways to make things smoother
You’ll be a good fit if
You have at least some experience in customer-facing roles (support, retail, hospitality, volunteering, tutoring — anything involving communication)
Your English is around B2 or higher
You value empathy, patience, and clear communication
You learn quickly and like understanding how things work
You’re reliable, organized, and attentive to detail
We’d especially love to meet people who
Naturally take ownership and enjoy helping others grow
or
Are interested in AI tools, automation, and finding smarter ways to improve support workflows and team operations
What we offer
A friendly and supportive team culture
Structured onboarding and mentoring
Real growth opportunities across support, operations, and leadership paths
Medical insurance after probation
Compensation for courses and language learning
Gym membership or sports equipment reimbursement
Paid 10 sick leave shifts and 160 paid vacation hours per year
Full support with private entrepreneur setup and tax compensation
