Tech App Support Specialist (1-2y experience)
- Джерело:
- djinni.co
Що робити
- Monitor the status and data of 800+ product applications, keeping records accurate and current.
- Manage app submissions and releases through App Store Connect and Google Play, coordinating with the dev team from initial submission through resubmission.
- Write and maintain release notes.
- Identify and flag technical issues, sync errors, or data discrepancies in real time.
- Handle app rejections or flags by coordinating with product managers to resolve and resubmit.
Що очікуємо
- 1,5+ years in technical/app support, data operations, or other relevant IT roles
- Comfortable working with structured data and high volumes of records.
- Basic technical fluency — able to read/understand app status data and communicate clearly with an IT team.
- Experience with release management, release notes, or app store submission processes (App Store Connect / Google Play) is a strong plus.
- English Upper-Intermediate (B2).
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