Team Lead System Administrator
- Рівень:
- lead
- Джерело:
- djinni.co
Що робити
- Provide day-to-day support for internal users across macOS and Windows environments.
- Analyze recurring support requests and turn them into documented processes, checklists, automations, or self-service solutions.
- Build and maintain clear IT operations documentation, including runbooks, onboarding/offboarding flows, access management rules, hardware lifecycle processes, and incident response steps.
- Manage hardware inventory, procurement, device preparation, software licenses, and equipment handover/return processes.
- Administer Google Workspace, Slack, 1Password, and other internal SaaS tools.
Що пропонуємо
- Experience designing or improving IT support processes in a growing company.
- Experience with automation tools such as Ansible, Bash, Python, or similar.
- Experience configuring and operating MDM systems such as Mosyle, Kandji, Intune, or similar.
- Experience with Jira Automation, Slack API integrations, or internal workflow automation.
- Experience with asset management systems, service desk tools, or access management processes.
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