Support Manager
- Джерело:
- djinni.co
Що робити
- Handle incoming user requests via LiveChat and HelpDesk;
- Assist with technical, general, and payment-related inquiries;
- Provide guidance on platform functionality, bonus policies, and verification procedures;
- Escalate complex cases to relevant teams;
- Contribute to the improvement of internal support processes.
Що очікуємо
- English proficiency at B2 level or higher;
- Stress resistance and strong attention to detail;
- Technical literacy, understanding of blockchain fundamentals;
- Experience in iGaming is preferred, but not mandatory;
- Experience with LiveChat or similar systems is a plus.
Що пропонуємо
- Remote work with a 2/2 shift schedule;
- Salary in white USDT crypto;
- Training and support from an experienced international team;
- Opportunity for growth within the project.
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