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Support Engineer

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djinni.co
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Що робити

  • Respond to incidents according to playbooks
  • Provide customer support in rotating 8-hour shifts to ensure 24/7 coverage
  • Monitor and troubleshoot network, infrastructure, and application issues
  • Analyze metrics, alerts, and incidents to fine-tune algorithms and thresholds
  • Maintain and document monitoring solutions

Що очікуємо

  • At least 1 year of experience in a similar position such as NOC/Tech Support engineer
  • Hands-on AWS cloud experience
  • Confident Linux OS knowledge
  • Network troubleshooting and configuration
  • GIT and scripting skills with either Python or Bash

Що пропонуємо

  • Professional training and certifications covered by the company (AWS, FinOps, Kubernetes, etc.)
  • International work environment
  • Referral program – enjoy cooperation with your colleagues and get a bonus
  • Company events and social gatherings (happy hours, t

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