Support Engineer
- Джерело:
- djinni.co
Що робити
- Respond to incidents according to playbooks
- Provide customer support in rotating 8-hour shifts to ensure 24/7 coverage
- Monitor and troubleshoot network, infrastructure, and application issues
- Analyze metrics, alerts, and incidents to fine-tune algorithms and thresholds
- Maintain and document monitoring solutions
Що очікуємо
- At least 1 year of experience in a similar position such as NOC/Tech Support engineer
- Hands-on AWS cloud experience
- Confident Linux OS knowledge
- Network troubleshooting and configuration
- GIT and scripting skills with either Python or Bash
Що пропонуємо
- Professional training and certifications covered by the company (AWS, FinOps, Kubernetes, etc.)
- International work environment
- Referral program – enjoy cooperation with your colleagues and get a bonus
- Company events and social gatherings (happy hours, t
Схожі вакансії
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