Support Engineer (3441)
Ciklum
- Місто:
- Львів
- Формат:
- повний remote
- Джерело:
- jobs.dou.ua
Що робити
- Respond to customer inquiries via email, Community post, and phone in a timely and professional manner
- Assist customers with account setup, onboarding, and product navigation
- Troubleshoot basic technical issues and escalate complex cases to the appropriate teams
- Educate customers on product features, best practices, and available resources
- Document customer interactions and maintain accurate records in CRM and support systems
Що очікуємо
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Excellent customer service skills
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
Схожі вакансії
З блогу Trackr
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Знайдено через trackr.help/jobs · Канал: @trackrhelp · Бот для персональних сповіщень: @trackrhelpBot