Shift Supervisor, Senior Support Manager (iGaming Experience Required)
- Рівень:
- senior
- Джерело:
- djinni.co
Що робити
- Email processing
- Providing guidance to agents during the shift on customer-related cases
- Consulting with the team on complex or unusual cases
- Managing the break schedule for agents during the shift
- Communicating brand-related updates to the team (via Slack, Zendesk)
Що пропонуємо
- Fully remote work. In case you are Lviv based - ability to attend the office (which is absolutely pet friendly 🐶).
- Extensive training program, which will help you to learn a new field and best practices. (It is fully paid after successful completion).
- Diverse paid times off: Vacation, Recreation days, Birthday off, Sick leaves.
- Presents and bonuses from the company.
- Can you relate to this? If your answer is "Hell Yes", contact us here!
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