Senior Project Business Quality Manager
- Рівень:
- senior
- Джерело:
- djinni.co
Що робити
- Taking end-to-end responsibility for quality performance throughout the entire project lifecycle: from product and system design through to installation, commissioning and after-sales
- Defining and implementing quality standards, governance and processes for all project phases in a project-focused environment
- Strategic partnership and close collaboration with technical departments, operations, partners and customers
- Responsibility for handling customer complaints, escalations and costs of poor quality (COPQ) to drive sustainable improvement
- Leading root cause analyses and continuous improvement processes across regional and cross-project structures
Що очікуємо
- Relevant experience in engineering or quality management within international, project-driven and industrial environments
- Comprehensive knowledge of certifications, risk management and quality standards such as ISO 9001 and CE
- In-depth knowledge of COPQ, customer complaints and field quality
- Experience with quality methodologies such as Six Sigma, FMEA and 8D
- Ability to manage complexity, engage stakeholders effectively and remain calm and structured in escalation situations
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