We’re looking for a Senior/Lead Payment Manager who can build, scale, and own our payment ecosystem end-to-end. If you enjoy combining strategy, leadership, and hands-on operational excellence — and want to influence how payment infrastructure evolves inside a fast-growing product environment — this role is for you 🚀
💪 YOUR QUEST-LINE:
Shape and lead payment performance strategy, including defining success metrics, monitoring efficiency, and identifying growth and optimization opportunities;
Drive market research and identify strategic opportunities for launching and scaling local payment methods across target GEOs;
Own strategic relationships with key payment providers, negotiate commercial and technical improvements, and expand payment coverage across regions;
Support and enhance current payment flows in collaboration with internal teams, aiming to boost conversion rates and minimize user disputes;
Drive cross-functional payment initiatives with Product, Tech, Anti-Fraud, Support, and Analytics teams to ensure scalable and stable payment infrastructure;
Initiate and lead cost optimization, risk reduction, and cash flow improvement initiatives aligned with business and product strategy;
Build and maintain payment policies, operational standards, and best practices while defining requirements for internal admin tools and payment system improvements;
Participate in reconciliations with external payment service providers and payment reporting;
Address escalations or issues impacting customers, and drive projects to enhance customer experience;
Contribute to the growth of the Payment function by sharing expertise, improving processes, and driving ownership across the team.
👨🚀 YOUR IN-GAME SKIN:
5+ years of experience in Payment Operations / Payment Management, including ownership of payment initiatives, products, or strategic directions;
Strong experience building or scaling payment strategies in high-load product environments;
Insight into payment trends and markets in North America, Europe, CIS, East Asia, and LATAM;
Strong analytical skills with the ability to interpret financial data and derive actionable insights;
Proven ability to manage complex problems in e-commerce payments;
Knowledge of OFAC/AML and Risk Awareness principles;
Ability to thrive in a fast-paced environment, managing both strategic and tactical projects while prioritizing effectively to meet business needs;
Experience with credit card chargebacks and risk minimization;
Experience mentoring colleagues, leading cross-functional initiatives, or coordinating stakeholders would be a strong advantage;
Ability to balance strategic planning with hands-on execution;
Upper-Intermediate level of English or higher.
🧜♀️ WILL BE YOUR BOOST:
Familiarity with the Steam trade system, skins market, or gaming experience (CS2, Dota2, Rust);
Domain experience in high-load E-commerce, Fintech, or iGaming projects;
Familiarity with cryptocurrencies and tokens.
🥷 YOUR POWER-UPS SOURCE:
Spontaneous weekend from the CEO;
Support for professional development, including events (we went on a MAJOR trip to Copenhagen, for example), certifications, and educational materials;
Start working at a time that’s comfortable for you;
People Partner who will always support you in word and deed;
Anniversary and performance bonuses;
Input on project direction in a bureaucracy-free environment;
Regular performance reviews and personal feedback sessions;
20 paid vacation days and 7 sick leave days;
Assisting with the accounting and tax management for individual entrepreneurs;
English language and Well-being benefit — so that you can improve your mental health the way you want;
No time tracking;
We purchase CHARGING STATIONS for our spacers;
We help Ukraine: every month the company supports AFU and transfers donations for ammunition and supplies.
If you read everything carefully and exclaimed: “Oh, yeah, I’m good at everything and I want to do cool th
