Relationship Manager
Невідома компанія
- Джерело:
- djinni.co
Що робити
- Understanding customer business goals and providing security solutions that align with their requirements.
- Developing strong customer relationships and gaining insights into customer initiatives, key decision-makers, and business processes to effectively communicate how our products/services contribute to their overall goals.
- Identifying and escalating at-risk customer situations to ensure timely resolution and customer satisfaction.
- Proactively achieving sales and revenue targets by maintaining existing customer revenue and introducing new services from our product/solution portfolio.
- Conducting bill reviews when needed to ensure customer understanding of invoicing.
Що очікуємо
- Experience working with large corporate or enterprise clients in an Account Manager or Relationship Manager role.
- Experience working cross-functionally with an account team, providing account management and support to assigned projects and service teams.
- Proven track record of customer retention and upsells.
- Skilled in conducting discovery calls and demos that effectively diagnose prospects' pains and problems.
- Proven ability to lead all aspects of a technology sales cycle, including prospecting, qualifying, developing, and winning net-new territories and accounts.
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