Raiffeisen Bank is the largest Ukrainian bank with foreign capital. For more than 30 years, we have been creating and building the banking system of our country.
Raiffeisen employs more than 5,000 employees, including one of the largest product IT teams, which includes 900+ specialists. Every day, we work side by side so that more than 2.5 million of our clients can receive quality service, use the bank’s products and services, and develop their business, because we are #TogetherWithUkraine.
About Project: CODENAME is the Internal Developer Platform (IDP) powering software delivery across Raiffeisen Bank. More than 400 engineers use the platform daily to provision infrastructure, deploy applications, manage cloud resources, and operate production services. Our platform is built around Kubernetes, AWS, GitOps, Backstage, Crossplane and modern Platform Engineering practices.
Your future responsibilities:
Provide technical support for developers using the IDP
Investigate incidents and production issues related to platform services
Troubleshoot Kubernetes workloads, deployments and cloud resources
Help engineers with onboarding and platform adoption
Analyze recurring support requests and propose improvements
Maintain platform documentation, runbooks and troubleshooting guides
Perform operational activities such as: (infrastructure provisioning, access management, service onboarding, kafka operations, database operations, cloud resource management)
Participate in platform incident response and postmortems
Collaborate with Platform Engineers to automate repetitive operational tasks
Identify opportunities for self-service and platform automation
Your skills and experience:
1-3 years of experience in DevOps, SRE, Platform Engineering or Infrastructure Support
Good understanding of Linux
Experience working with Kubernetes
Basic knowledge of AWS cloud services
Experience with Git
Understanding of CI/CD concepts
Ability to troubleshoot distributed systems
Strong analytical and communication skills
Good written English
Nice to have:
Experience with one or more of: GitHub Actions, ArgoCD, Helm, Terraform and/or Crossplane, Prometheus/VictoriaMetrics & Grafana, Kafka, PostgreSQL, Redis, Docker
Python, Go or Bash scripting
We offer what matters most to you:
Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral reward program for attracting new colleagues to Raiffeisen Bank
Social package: official employment, 28 days of paid leave, additional “maternity leave” for fathers, and financial assistance for parents upon the birth of children
Comfortable working conditions: the possibility of a hybrid work format, offices equipped with shelters and generators, provision with modern equipment
Wellbeing program: all employees have access to medical insurance from the first working day; consultations with a psychologist, nutritionist or lawyer; discount program for sports and shopping; family days for children and adults; massage in the office
Learning and development: access to over 130 online educational resources; corporate training programs, online library, mentoring program
A great team: our colleagues are a community where curiosity, talent and innovation are welcomed. We support each other, learn together and grow. You can find like-minded people in over 15 professional communities, reading or sports clubs
Career opportunities: we encourage advancement within the bank between functions
Innovation and technology. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go (infra, security), Swift (IOS), Kotlin (Andorid)Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink, we develop expertise in AI and actively integrate it into processes
Support program for def
