People Operations & Talent Manager / Head of People
Remote | Full-time | Long-term Compensation: $1,500–$4,000/month depending on verified experience and scope
We are a U.S.-based interstate trucking company building a scalable international remote back-office organization.
Today we have approximately:
25 active drivers
12–15 back-office team members
Our target for the next 12 months is to grow toward approximately:
100 drivers
40 back-office team members
Our back office is 100% remote, work-from-home and international, with team members across multiple countries and time zones.
Most remote back-office team members work with us as independent contractors rather than traditional employees, so this is not a legal/compliance-heavy HR role.
We are looking for someone who can own the human side of the company: People Operations, recruiting, onboarding, performance, manager support, retention, processes and scalable People systems.
You will report directly to the owner.
Immediate Goal
Today, many HR and recruiting responsibilities are still handled directly by the owner and department managers.
Your first goal is to take those responsibilities over and build a structured People function that can support rapid growth.
You should be comfortable personally doing the work now and later building a team underneath you as the company grows.
People Operations
You should be able to independently own:
contractor/team-member onboarding and offboarding;
People records and source-of-truth information;
agreements and documentation coordination;
compensation/rate-change tracking;
onboarding plans, orientation and adaptation;
30/60/90-day follow-up;
regular 1:1s and check-ins;
performance and accountability;
retention risks and engagement;
internal policies, SOPs and checklists;
time-off / availability coordination;
manager support;
People reporting and analytics.
We care much more about building a high-performing remote organization than traditional employee benefits or payroll administration.
Recruiting & Talent Acquisition
Recruiting will be an important part of the role as we scale.
You should be comfortable owning or coordinating:
role clarification with the owner/managers;
job descriptions;
recruiting channels;
passive candidate sourcing;
application screening;
initial interviews;
candidate evaluation;
practical tests;
references and verification;
offer coordination;
candidate communication;
onboarding after acceptance.
We recruit internationally across Europe, LATAM, Africa and other markets.
Typical roles include:
Dispatch
Operations
Safety & Compliance
Fleet & Maintenance
Accounting
Customer Support
Technical Operations
Automation
Recruiting
Marketing / Brand
Management positions
U.S. trucking recruiting experience is a major advantage, but not required for the standard levels of this role.
Performance & Accountability
We want a measurable, high-accountability culture without unnecessary micromanagement.
You may help design and manage:
role scorecards;
KPIs;
performance reviews;
adaptation evaluations;
1:1 structures;
manager feedback;
development plans;
performance improvement processes;
bonus/incentive recommendations;
recognition systems.
You should be comfortable addressing underperformance, poor accountability, conflicts, disengagement and retention risks.
HRBP / Manager Support
You will work directly with department managers on:
team structure;
role clarity;
workforce planning;
performance problems;
retention;
compensation recommendations;
manager coaching;
internal communication;
accountability;
restructuring responsibilities;
deciding when another hire is actually necessary.
We want someone who can challenge managers when needed, not simply process requests.
Remote Organization
Because the back office is 100% remote and international, remote-team experience is especially valuable.
You should help create structure around:
responsibilities an
