Middle Technical Support & Merchant Onboarding Specialist
- Рівень:
- middle
- Джерело:
- djinni.co
Що робити
- Proactively drive merchant onboarding processes from kickoff to go-live
- Act as the primary point of contact for merchants throughout onboarding
- Coordinate onboarding timelines, milestones, and weekly check-ins
- Guide merchants through onboarding activities including:
- Sandbox & production account setup
Що очікуємо
- 2+ years of experience in Technical Support, Merchant Onboarding, Customer Success or Technical Account Management
- Strong understanding of payment gateway / PSP onboarding processes
- Experience guiding customers through:
- Sandbox & production account setup
- API documentation and integration flows
Що пропонуємо
- Experience with Stripe, SumUp, Adyen, Checkout.com, Worldpay, or similar payment platforms
- Experience in fintech, payments, or SaaS environments
- Experience with onboarding documentation and process standardization
- Experience reviewing API requests, webhooks, and integration flows
- Experience working in Support + Implementation hybrid roles
Схожі вакансії
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Знайдено через trackr.help/jobs · Канал: @trackrhelp · Бот для персональних сповіщень: @trackrhelpBot