IT Helpdesk / Support Engineer (Junior)
- Рівень:
- junior
- Джерело:
- djinni.co
Що робити
- Be the first point of contact for IT issues in the Kyiv office (hardware, software, connectivity, accounts)
- Set up and configure laptops (macOS and Windows) for new hires, including enrollment in MDM
- Handle onboarding and offboarding tasks: account provisioning, equipment hand-off, asset tracking
- Troubleshoot network and Wi-Fi issues in the office; escalate to senior engineers when needed
- Manage and track IT inventory (laptops, peripherals, accessories)
Що пропонуємо
- Any of the following is a bonus, not a dealbreaker:
- Okta / SSO basics
- Jamf or Intune experience
- CLI / basic scripting
- FortiNet / VPN awareness
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