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Middle AI Engineer (Python/TypeScript, AI agent)

Рівень:
middle
Джерело:
djinni.co
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Що робити

  • AI agent development: Build text and voice agents for customer support, with seamless conversation handoffs to human support agents.
  • New sales channels: Enable sales through AI channels, including apps in ChatGPT and Claude, and develop APIs and MCP integrations for third-party agents.
  • Knowledge and integrations: Build RAG solutions using internal knowledge and integrate them with the BusSystem API, Zoho Desk, n8n, and other internal services.
  • Department automation: Build automated workflows for teams across the company.
  • Optimization and quality: Monitor response quality and cost, set up evaluations (evals), and optimize latency.

Що очікуємо

  • Software development experience: 2+ years of commercial experience with Python or TypeScript.
  • AI stack and architecture: Hands-on experience building AI agents using tool use, structured outputs, and MCP. Experience gained through personal projects also counts.
  • Modern development tools: Regular use of AI-assisted development tools such as Claude Code, Cursor, or similar solutions.
  • Engineering mindset: Ability to investigate and address hallucinations and agent failures. You find debugging these issues engaging rather than intimidating.

Що пропонуємо

  • Experience deploying AI solutions to production and understanding real-world use cases and failures.
  • Experience with voice agents (Voice AI) and evaluations (evals).
  • Experience in travel or e-commerce.

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