Key Account Manager
- Джерело:
- djinni.co
Що робити
- Own the full lifecycle of merchant relationships: onboarding, day-to-day support, and strategic account development
- Act as the main point of contact for a portfolio of merchants — answer questions on integrations, settlement, fees, and product features
- Monitor merchant performance and proactively reach out to address issues, opportunities, or risks before they escalate
- Identify upsell and cross-sell opportunities within existing accounts and work closely with the BD team to execute them
- Drive merchant retention by understanding their business needs and aligning our product capabilities accordingly
Що очікуємо
- 2+ years in account management, customer success, or business development — ideally in fintech, crypto, or payments
- Strong understanding of payment processing, acquiring, and crypto infrastructure (PSP, gateways, settlement flows)
- Excellent communication skills — you can explain technical concepts clearly to non-technical merchants
- Highly proactive: you identify problems and opportunities without waiting to be asked
- Comfortable working in a fast-paced, international environment
Що пропонуємо
- Competitive salary + performance-based bonus tied to merchant retention and revenue growth
- Hybrid setup with offices in Kyiv, Barcelona, and Warsaw
- A front-row seat in the fast-growing crypto payments space
Схожі вакансії
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Майстер рухомої ремонтної майстерні БпАК, військовослужбовець5 Окрема важка механізована бригада$1 200 - $3 000 на місяць- Майстер відділення БпЛА, військовослужбовець5 Окрема важка механізована бригада$1 200 - $3 000 на місяць
- Дешифрувальник розвідувальних матеріалів з БпЛА5 Окрема важка механізована бригада$1 200 - $3 000 на місяць
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