Junior Technical Support
- Рівень:
- junior
- Джерело:
- djinni.co
Що робити
- Serve as the 1st tier for customers seeking technical assistance on the Voicespin products over the phone, email or chat;
- Perform remote troubleshooting through diagnostic techniques and pertinent questions by customers;
- Walk the customer through the problem-solving process;
- Direct unresolved issues to the next level of support;
- Provide accurate information on Voicespin IT products and services;
Що очікуємо
- Linux basic knowledge;
- Would be a plus basic knowledge of VoIP;
- Hebrew native language.
Що пропонуємо
- International clients and colleagues cooperation;
- Paid vacations and sick leaves;
- Health insurance;
- Knowledge sharing and training internal and external activities;
- Flexible working schedule (8-17/9-18/10-19/) UTC+2;
Схожі вакансії
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