Ever wanted to be the person who makes sure the tech behind a media buying team just works?
Where your ability to set up accounts, troubleshoot tools, manage access, and keep data in order directly supports a fast-growing international performance marketing business?
Where technical confidence, attention to detail, and the ability to solve problems quickly make you the go-to person for the whole team?
If you’re tech-savvy, structured, proactive, and enjoy figuring out how tools and systems work, this role is for you.
About the Company
We are an international performance marketing company operating in the dynamic world of digital advertising, affiliate marketing, and traffic acquisition.
Our media buyers launch and scale campaigns across multiple ad platforms, GEOs, and verticals. Behind every campaign stands a technical infrastructure - accounts, access, tracking, browser profiles, proxies, and data - that needs to run smoothly and without delays.
We believe that strong back-office and technical operations are essential to business growth, allowing our buyers to focus on performance, optimization, and scaling.
The Role
We’re looking for a Junior Technical Operations Specialist to join our back office and become the technical support point for our media buying team.
You’ll help buyers get the access and tools they need, set up and maintain the technical side of their work, and solve day-to-day technical issues - while continuing to manage our CRM and keep business data accurate and organized.
This is a hands-on back-office role with a strong focus on technical setup, access management, troubleshooting, and data - not a customer-facing or sales position.
Your goal is simple: make sure buyers can launch and run campaigns without technical blockers, and that every account, access, partner, and record is properly documented and under control.
What You’ll Do
Technical Support for Media Buyers
Be the first line of technical support for the media buying team and respond quickly to their requests
Provide, manage, and revoke access to ad accounts, agency accounts, Business Managers, trackers, and internal tools
Set up and maintain browser profiles in anti-detect browsers, proxies, and other working environments
Help buyers with the technical setup of their work: tracker configuration, domains, pixels, postbacks, and integrations
Troubleshoot technical issues (account restrictions, access errors, tracking discrepancies, tool malfunctions) and escalate when needed
Onboard new buyers technically: prepare their accounts, tools, access, and workspace from day one
Access, Accounts & Infrastructure Management
Maintain an up-to-date register of all accounts, access rights, profiles, proxies, and tool subscriptions
Monitor account statuses, limits, payment methods, and expiring subscriptions; flag issues before they become blockers
Coordinate with account providers, agencies, and service vendors on technical questions
Keep access secure: follow internal security rules, manage passwords and 2FA, and remove access when no longer needed
Document technical instructions and setup guides so that processes are repeatable
CRM Management & Data
Enter and maintain deals, partners, and contacts in the CRM accurately and on time
Keep pipelines, records, and CRM fields organized and up to date
Keep reporting spreadsheets synchronized with CRM records and trackers
Set up new partners across internal systems: reporting sheets, billing details, shared folders, and follow-up tasks
Collect, check, and prepare data for reports; spot inconsistencies and fix them
Make sure all relevant teams have access to accurate and current information
Digital Tools & Automation
Quickly learn new ad platforms, trackers, services, and internal tools
Identify repetitive manual tasks and suggest ways to automate them
Work with no-code automation tools (Zapier, Make, n8n or similar), Google Sheets formulas, or basic scripts where applicable
